Gratis test til eksamen i salgsfaget (SLG3103)

Who must have passed the written exam SLG3103 before they can take the trade test (fagprøven)?

• A) Everyone who has not followed the normal training path, for example practice candidates
• B) Only apprentices who have failed a test during their apprenticeship
• C) Only candidates taking the trade test for the first time after turning 40
• D) Everyone who has worked less than two years in a shop with a collective agreement

What belongs under "weaknesses" in a SWOT analysis?

• A) Trends in the market that can bring new customers
• B) Internal conditions that the company can do something about
• C) Laws and regulations that apply to the industry
• D) External conditions in the market that can harm the company over time

What does AIDA stand for?

• A) Agreement, information, documentation and closing
• B) Activity, insight, dialogue and recommendation
• C) Attention, interest, desire and action
• D) Analysis, idea, design and advertisement

Why should you start the needs analysis with open questions?

• A) The customer must answer quickly with yes or no
• B) You avoid having to listen to long answers
• C) You can close the sale right away
• D) The customer can describe their need in their own words

What is upselling (mersalg)?

• A) Selling a more expensive or larger version of the product
• B) Selling products to a customer who has not asked for help
• C) Selling more than the store has in stock
• D) Selling a product that goes with the main product

What is the standard rate of VAT (merverdiavgift) in 2026?

• A) 12 percent
• B) 25 percent
• C) 20 percent
• D) 15 percent

Who counts as a consumer under forbrukerkjøpsloven (the Consumer Purchase Act)?

• A) Only people over 18 who pay by card
• B) A business that buys goods for its own use
• C) A natural person who is not mainly acting as part of a business activity
• D) Everyone who shops in a store or online store, including businesses and associations

What is the difference between a budget and accounts (regnskap)?

• A) They are two words for exactly the same thing
• B) The budget shows the past, the accounts show the future
• C) The budget is about wages, the accounts are about goods
• D) The budget is a plan, the accounts show what actually happened

What is normal working time under arbeidsmiljøloven § 10-4 (the Working Environment Act)?

• A) At most nine hours per 24 hours and 40 hours per seven days
• B) At most eight hours per working day and 37.5 hours per calendar week
• C) At most ten hours per day and 45 hours per week
• D) At most twelve hours per day and 48 hours per week

Who must the employee tell immediately about faults that may endanger life or health?

• A) The customers in the shop
• B) The employer and the safety representative
• C) Only the colleague working closest
• D) The Labour Inspection Authority (Arbeidstilsynet) before the employer